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Terms and Conditions

Please read the following document containing the Terms and Conditions carefully before using Product-Designer.nl. By purchasing products from Product-Designer.nl, we assume that you read and agree to our terms and conditions.

Copyright

Product-Designer.nl is the copyright holder of all software sold on this site. The copying, redistribution, use or publication by you of any products without Product-Designer.nl’s permission, is strictly prohibited. You are not allowed to use any part of our code in whole or part of any other software or product or website.

License

By purchasing a product of Product-Designer.nl:

  • Customer will obtain a package with all the module files. Some of these files may be encoded to prevent piracy. Template files will not be encoded, so you can customize our products to fit with your using purpose.
  • You are allowed to customize our products to fit with your using purpose.

Product Update

Product-Designer.nl does upgrade regularly to meet new requests from customers or make our products work with later versions of Magento. Customers purchased a product from Product-Designer.nl can get the updated versions for a small fee. Please contact us when you need an update. Sign up for our newsletter for the updated information.

Support

Product-Designer.nl offers free support for all of our paid products and services. Support includes answering questions related to our products, bug/error fixing to make sure our products work well in your site exactly like our demo. Support does not include customizing our product to fit your own needs; customization request will require some fee (basically €40/hour). We also support for free products, however you will have to purchase support package for 1 month (€20) or lifetime (€50). To ask for support or report bugs, please contact us. Please kindly understand that tickets that arrive at our weekend will be processed when we’re back to office on next Monday (GMT+1).

Refund

We offer 14-day money back guarantee for all of our products. You can get a full refund if you are not fully satisfied with our product during 14 days after your purchase. Please contact us if you want a refund. You will receive refund within 7 days since your request is confirmed.
All refund requests after 14 days are not accepted. Please remember that we will not refund any fee you paid for installation and customization services.

Changes to this privacy policy

Please note that these Terms and Conditions may change from time to time. Product-Designer.nl reserves the right to modify these Terms and Conditions at any time. Regardless, we will post any Terms and Conditions changes on this page and, if the changes are significant, we will provide a more prominent notice.

These Terms and Conditions go into effect on 22nd December 2012.

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